BROWNSBURG
– For the convenience of its customers, the Town of Brownsburg is making a
change in the utility billing cycle. Starting in February, utility bill
payments will be due on the 17th of each month. Previously, the due date
fluctuated to avoid Saturday and Sunday.
Monthly payments are now due by midnight on the 17th and previous balances or
delinquencies are due by midnight on the 26th. The Town hopes that changing to
a fixed due date will help its 8,500 customers avoid confusion about when
to make a payment and make budgeting for the monthly expense easier.
The Town offers a variety of convenient ways for customers to pay the utility
bill. Drop the payment into the mail or use cash, check or money order at the
Utility Office inside Town Hall or the drive-up window off Adams Street
from 8 a.m. to 4 p.m. Monday through Friday. After business hours, use the
24-hour payment slot at the drive-up window.
Enroll in ACH to have the payment automatically deducted from a checking
account on the due date. This will assure payments are made on time,
avoiding any late fees. Pay by credit card or e-check online anytime or over
the phone by calling the Utility Office at 317-852-1102 during
business hours. There is a $3.45 credit card processing fee or $1.95 for
e-checks.
Bills paid on or before the due date avoid late fees and delinquent notices.
Customers with difficulty meeting the due date may call the Utility Office
before the due date for payment arrangements to avoid
shut-off. No payment arrangements will be made on the due date.
